Make integration
Automation
Direct. Paste a Make webhook URL into RecordableCall and notes post themselves — nothing to install.
Make (formerly Integromat) has a Custom Webhook module that behaves like Zapier's Catch Hook — it gives you a URL, and whatever you POST becomes the trigger data for a scenario. If you already build in Make rather than Zapier, this is the same setup with different screens.
What arrives in Make
The same flat JSON as any generic destination. Make infers the data structure from the first request, so send a test before building the rest of the scenario.
How to set it up
- 1
Add a Custom Webhook module
Create a scenario, add Webhooks → Custom webhook as the first module, then Add and copy the URL Make generates.
- 2
Paste it into RecordableCall
Choose “Anywhere else” as the destination and paste the Make URL.
- 3
Send a test so Make learns the shape
Make waits for a sample request before it will show you the fields. Press Send test and it will pick the structure up.
- 4
Build the rest of the scenario
Add whatever modules the notes should flow into, then switch the scenario on.
The settings live behind the link we text you after a call — open it, follow See all your recordings, and the destination form is at the bottom. There are no accounts here, so proving the number is yours is what stands in for a login.
Fields you can map
Every delivery carries these. Map as many or as few as you need.
| Field | What to do with it |
|---|---|
note_text | The whole note as plain prose — the field to use if you only map one |
note | The same note as structured fields, if you want them separately |
template_label | What kind of call it was, e.g. “Sales call” |
download_url | A link back to the recording, transcript and notes |
started_at | When the call began, as an ISO timestamp |
duration_seconds | Call length in seconds |
transcript | The full transcript as text |
The webhook reference has the full payload.
What it's good for
Conditional routing
Make's routers handle branching on call type without a separate scenario per branch.
Questions
- Is this different from the Zapier setup?
- Only in the screens. Both receive the same JSON from us.
Other automation destinations
Don't have a recording yet?
You need one call before there is anything to configure. Get your recording number, make a call, then open the link we text you.
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