Can I record a call on a landline?

Yes, if the line supports three-way calling. Dial the recording number, use flash or the conference key to add the other person, then join the calls. No equipment is attached to the line.

Do I need special hardware or an inline recorder?

No. The recording happens on the network, so there is nothing to plug into the phone or the wall.

Will this work on an office phone system?

It depends on the system. Many PBXs restrict conferencing two external numbers to prevent toll fraud. Check with whoever administers your phone system before relying on it.

landline and desk phone: Pressing flash drops the call instead of holding it

The flash timing on some lines is sensitive — a short, deliberate press works where a long one hangs up. On a cordless handset, look for a dedicated Recall or R button rather than using the hook.

landline and desk phone: No second dial tone

Three-way calling may not be provisioned on the line. It is commonly a paid add-on on residential service; your provider can confirm and enable it.

landline and desk phone: The office phone refuses an outside conference

Many PBX configurations block conferencing two external numbers, to prevent toll fraud. Your telecoms administrator can tell you whether it is permitted on your extension.

landline and desk phone: The SMS with the code never arrives

A landline cannot receive SMS. Note the number you dialled from — the code is sent to it, so a landline-originated call needs an alternative route to your code. Contact us before relying on this for an important call.

Recording a call on a landline or desk phone

A landline cannot install anything, which rules out the entire category of call recording apps. What it can often do is three-way calling — and that is all a merged recording line needs. This is the case where a dial-in number is not one option among several; it is usually the only one that does not involve pointing a microphone at a speaker.

Record a call on a landline

Dial this number, add the other person, and merge. Your download code arrives by SMS the moment you hang up.

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What you need

Three-way calling on the line. On home lines this is frequently an add-on rather than a default — check with your provider.
A phone with a flash, hook-flash or recall button, or a dialler that supports a second call.
On an office system, permission to place an external three-way call. Many PBXs restrict this.

Recording on a landline

1Dial the recording number and wait for it to connect.
2Press the flash, recall or hook-flash button to get a second dial tone. On many office phones this is a dedicated Conference or Transfer key instead.
3Dial the person you want to speak to and wait for them to answer.
4Press flash again — or the Conference key — to join all three parties.
5Say that the call is being recorded.
6Hang up when done. The download code is sent by SMS, so you will need a mobile number that can receive it.

When it does not work

Pressing flash drops the call instead of holding it: The flash timing on some lines is sensitive — a short, deliberate press works where a long one hangs up. On a cordless handset, look for a dedicated Recall or R button rather than using the hook.
No second dial tone: Three-way calling may not be provisioned on the line. It is commonly a paid add-on on residential service; your provider can confirm and enable it.
The office phone refuses an outside conference: Many PBX configurations block conferencing two external numbers, to prevent toll fraud. Your telecoms administrator can tell you whether it is permitted on your extension.
The SMS with the code never arrives: A landline cannot receive SMS. Note the number you dialled from — the code is sent to it, so a landline-originated call needs an alternative route to your code. Contact us before relying on this for an important call.

Questions about recording on a landline

Can I record a call on a landline?: Yes, if the line supports three-way calling. Dial the recording number, use flash or the conference key to add the other person, then join the calls. No equipment is attached to the line.
Do I need special hardware or an inline recorder?: No. The recording happens on the network, so there is nothing to plug into the phone or the wall.
Will this work on an office phone system?: It depends on the system. Many PBXs restrict conferencing two external numbers to prevent toll fraud. Check with whoever administers your phone system before relying on it.

RecordableCall operates in the US, in the 38 states where your own consent as a participant is sufficient. Whatever device you use, consent follows the people on the call.

Ready to record?